Last updated: 19 October 2026
Welcome to Play Padel. These Terms & Conditions apply to your use of our website, membership services, court bookings and facilities.
By using our website, purchasing a membership, making a court booking or using our facilities, you agree to the applicable terms set out below.
1. About Play Padel
Play Padel operates a padel club in Seven Hills, NSW, offering court hire, memberships and opportunities to play, learn and connect through padel.
These terms apply to all visitors, members and players using our website, booking services and facilities.
2. Memberships
Memberships may be purchased through Playtomic or another platform nominated by Play Padel.
Membership fees, benefits, inclusions, duration and any applicable conditions will be outlined during the membership purchase process or in the relevant membership details.
Memberships are subject to the conditions presented at the time of purchase. Members are responsible for understanding their membership benefits and any restrictions that apply.
Memberships are personal to the member unless otherwise stated and must not be transferred, shared or used by another person without our permission.
Play Padel reserves the right to suspend or terminate a membership where a member seriously or repeatedly breaches these terms, subject to applicable law and any relevant membership conditions.
3. Court bookings
Court bookings may be made through Playtomic or another booking platform nominated by Play Padel.
When making a booking, you are responsible for checking the date, time, duration, court and applicable fees before confirming your booking.
Bookings are subject to availability and the booking conditions displayed at the time of reservation.
You are responsible for ensuring that all players in your booking are aware of and comply with the applicable club rules.
Specific conditions relating to cancellations, rescheduling, refunds, late arrivals and no-shows will be provided through the relevant booking process or applicable booking policy.
Play Padel reserves the right to modify or cancel a booking where reasonably necessary, including due to maintenance, safety concerns, operational requirements or circumstances beyond our control. Where a booking is cancelled or materially changed by Play Padel, we will address any applicable refund or alternative arrangements in accordance with the booking conditions and applicable law.
4. Using our facilities
We want Play Padel to be a welcoming, safe and enjoyable place for everyone, regardless of experience or playing ability.
When using our facilities, you agree to:
- Treat other players, staff and visitors with respect.
- Follow all posted signs, court rules and reasonable staff instructions.
- Use courts, equipment and facilities only for their intended purpose.
- Wear appropriate sports clothing and footwear for padel.
- Avoid behaviour that is dangerous, disruptive, abusive or likely to damage property.
- Leave courts and shared areas in a reasonable condition after use.
You must not engage in harassment, discrimination, violence, threatening behaviour or any other conduct that compromises the safety or enjoyment of others.
Play Padel may ask anyone who breaches these rules, or whose behaviour presents a safety risk, to stop playing or leave the facilities. Where appropriate, we may also restrict future access or take action under the relevant membership or booking conditions, subject to applicable law.
5. Safety and playing responsibly
Padel is a physical sport that involves movement, changes of direction and the use of racquets and balls. As with other physical activities, playing padel involves some risk of injury.
By participating, you acknowledge the physical nature of the activity and agree to take reasonable care for your own safety and the safety of others.
You are responsible for assessing your ability to participate and should not play if you are unwell, impaired or otherwise unable to participate safely.
You must follow safety instructions provided by Play Padel staff and report any hazards, damage, injuries or incidents to staff as soon as reasonably possible.
If you are unsure how to use the courts or equipment safely, please ask a staff member for assistance.
Nothing in these terms excludes any duty of care or liability that cannot lawfully be excluded.
6. Children and supervision
Children using Play Padel’s facilities must comply with all applicable club rules and safety requirements.
Parents, guardians and accompanying adults are responsible for ensuring that children in their care are appropriately supervised in accordance with Play Padel’s applicable age, supervision and activity requirements.
Specific age restrictions, supervision requirements or conditions for junior participation may apply to particular activities, bookings or events.
Note for Play Padel: Confirm the club’s minimum age requirements and whether children must be accompanied by an adult before publishing this section.
7. Cancellations, refunds and changes
Cancellation, rescheduling and refund conditions may vary depending on the booking or membership.
The applicable conditions will be provided during the booking or membership purchase process, or in the relevant policy.
If you need to cancel or change a booking, please follow the process provided through Playtomic or contact Play Padel for assistance.
Where Play Padel needs to cancel or change a booking, membership benefit or activity, we will communicate relevant changes where reasonably practicable and provide any refund, credit or alternative arrangement required under the applicable conditions and law.
Nothing in these terms excludes or limits your rights under the Australian Consumer Law.
8. Payments and fees
Applicable membership fees, court hire rates and other charges will be communicated through the relevant purchase or booking process.
You are responsible for paying the fees applicable to your membership, booking or other services.
Payments processed through Playtomic or another third-party provider may also be subject to that provider’s payment terms and conditions.
If you have a question about a charge or payment, please contact Play Padel.
9. Personal belongings and property
You are responsible for your personal belongings while visiting Play Padel.
Please take reasonable care of your belongings and avoid leaving valuables unattended.
You must not damage, misuse or remove property belonging to Play Padel or other visitors.
If you discover lost property or damage to club facilities, please notify a staff member.
Nothing in this section limits any responsibility Play Padel has under applicable law.
10. Website and third-party services
We aim to keep our website accurate and up to date, but information about our facilities, opening hours, prices, memberships and services may change.
Our website may contain links to third-party websites and services, including Playtomic, which we use to manage memberships and court bookings.
Third-party services may be subject to their own terms and privacy policies. You should review the applicable terms before using those services.
We are not responsible for the operation of third-party platforms, subject to any obligations or rights that cannot lawfully be excluded.
Unless otherwise stated, website content, branding, photographs, logos and other materials are owned by or licensed to Play Padel and must not be reproduced for commercial purposes without permission, except where permitted by law.
11. Privacy
We handle personal information in accordance with our Privacy Policy, available on our website.
When you use Playtomic or another third-party service, your personal information may also be handled in accordance with that provider’s privacy policy.
Please review the relevant policies to understand how your information is collected and used.
12. Liability
To the extent permitted by law, Play Padel is not responsible for loss or damage arising from your use of our website, facilities or services where that loss or damage is not caused by a breach of our legal obligations or other conduct for which we are responsible.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.
Any limitation of liability in these terms applies only to the extent permitted by law.
13. Changes to these terms
We may update these Terms & Conditions from time to time to reflect changes to our services, facilities, policies or legal obligations.
The latest version will be published on our website with an updated revision date.
Where changes materially affect existing memberships or bookings, we will take reasonable steps to communicate those changes where appropriate and required by law.
14. Governing law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any disputes will be dealt with in accordance with applicable Australian law.
15. Contact us
If you have any questions about these Terms & Conditions, your membership, a booking or the use of our facilities, please contact Play Padel.
Play Padel
1 Brumby Street, Seven Hills
NSW Australia 2147
Email: hello@playpadelaus.com.au
Website: https://playpadelaus.com.au/
